Shipping Policy

*International Shipping Update*

Our international couriers are currently experiencing delays of up to 7-10 working days for all destinations.

For more information from NZ Post, please click here.

Ngā mihi for your patience whānau!

Placing Your Order

All Taonga (Gift Boxes) are shipped within New Zealand using Aramex Courier Service. They are packed and sent within 1 business day (24 hours) of the order being made. You will receive a shipping notification via email when the product order has been dispatched and is on its way with the courier.

Please bear in mind, during peak season periods like Christmas and Easter, order processing can take an additional 3-5 days to process due to demand.

Due to covid restrictions there are also delays with deliveries which are beyond our control once packages leave our hands.

Thank you for your understanding and patience. 


We ship from our premises located in Hawke’s Bay, New Zealand. 

Order shipping within New Zealand can take between 3-7 business days.

Order shipping to Australia and Worldwide can take anywhere between 7- 21 business days.

Due to covid restrictions some orders can take an extra time to arrive.


Any queries on shipping - please email